Product Updates

A weekly changelog of new features, improvements, and fixes in the Miravoice console.

Week of July 7, 2026

Server-side sorting on Calls tab — Sort columns are now handled server-side for faster performance on large datasets
Cursor-based pagination on the Calls and Results tabs for smoother navigation through long result sets
Variable definition drag-and-drop scoping — Drag-and-drop in the Variables tab is now scoped correctly, with the default definition always pinned last
Quota management support — Survey payloads now preserve quotaManagement settings and validate quota variables
Results page sync — Version and disposition filters on the Results page now stay in sync across the Overview, Calls, and Results tabs
Fixed an off-by-one date bug in the Calls/Results date range picker for users in timezones behind UTC

Week of June 30, 2026

Exports tab on the Results page — Track the status of export jobs (pending, in progress, completed, failed) without leaving the page
Australian (AUS) voice samples added to the survey designer voice picker
British (UK) voice samples regenerated to match US/AUS grammar consistency
Default Voice Speed control — New slider in survey settings to adjust the default speaking speed for all questions
Per-answer-choice display conditions — Set conditions on individual answer options to control when they appear
Conditional matrix rows — Show or hide individual matrix rows based on display conditions
British (UK) accent voices added to the survey designer
Fixed CORS errors when downloading call recordings on staging
Fixed Content Security Policy violations for avatar images and audio playback
Security fixes from June 2026 penetration test report

Week of June 23, 2026

Organization ID in URL — All routes now include the organization ID for proper multi-tenant deep linking and bookmarking
Regenerate translation button on question, variable, and FAQ cards for multilingual surveys
Answer library translations for additional languages
FAQ placeholder text now visible for additional languages in multilingual surveys
Language selection question text auto-rebuilds when languages are toggled on/off
Fixed tenant switch not updating the Frontegg session correctly
Fixed page reload redirecting to /projects due to wrong tenant field name
Fixed Save Changes button not re-enabling after edits in contact details view
Fixed contact updates sending lowercase metadata keys
Hide Manage Payments and Pay buttons for read-only (Viewer) role users on the Invoices tab
Fixed Design page tab switching not restoring sub-question scroll position

Week of June 16, 2026

Organization ID routing — Routes now include the organization ID, enabling correct deep links and multi-tenant navigation
Multilingual language-selection UX — Toggling languages in Settings automatically adds/removes answer options in the language-selection question
Localized hidden answers — Hidden-answer seeds and placeholders are now localized per language
Legacy settings key sanitization on import and export for backward compatibility
New English voice samples added to the voice picker

Week of June 9, 2026

Multilingual FAQ support — FAQs, transcription corrections, reprompt phrases, and acceptable answer requirements now support per-language translations
Multilingual DOCX exports rendered in the active editor language
Per-tab state preservation on the Design page — Switching between tabs no longer resets scroll position or unsaved edits
Variable validation on FAQs — Variables referenced in FAQ definitions and conditions are now validated
Voice configuration added for newly supported languages
Fixed matrix row placeholder and answer text clearing for multilingual surveys
Fixed matrix Add Row failing after editing row text in multilingual mode

Week of June 1, 2026

Multilingual support — Full multilingual editing for surveys, including baseline language selection, translated question text, FAQ content, variables, and hidden answers
Looping support — Survey looping and variable types updated for multilingual surveys
Multilingual variable handling — Variables are now language-aware with per-language definitions
Termination messages for questions now support multilingual translations
New sample voices added for supported languages

Week of May 26, 2026

Hidden answers management in the Settings tab — Configure and manage hidden answers from a dedicated UI
Variable validation — Warnings for unused and undefined variables across the survey, including FAQs
Sections and questions count displayed in each section header and in the version history panel
Verify uniqueness of IDs including matrix row IDs; allow decimals in numerical questions
Respondent-specific card now disabled by default to reduce clutter
Question type dropdown now navigable with arrow keys
Dispositions filter on the Overview tab of Results
Search answer text in the right sidebar project structure
Made read answers optional for matrix questions
Made variable warnings visible only on the Design page
Fixed questions vanishing after drag-and-drop into nested sections
Persist transcription corrections for matrix questions on export
Fixed tenant name truncation issue

Week of May 19, 2026

New export functionality on Calls and Results tabs with parallel export processing
Export modal improvements — Bug fixes and UI refinements
Mapped FIRST_NAME and LAST_NAME keys of contacts with respondent-specific variables
Improved filters logic for exports

Week of May 12, 2026

FrontEgg authentication token integration and cleanup of unnecessary files
UI changes on the export modal

Week of May 5, 2026

Voice picker overhaul — Generalized voice selection via language configuration, syncing the voice map with selected languages
Respondent-specific variables UI enabled with bug fixes
Special answers support and editing numerical responses on the Call Details page
Update structured data directly on the Call Details page
Disposition filter reordering — Dispositions in the filter and Change Disposition modal are now in a logical order
Fixed clickjacking vulnerability with X-Frame-Options and CSP headers
Fixed answer IDs not showing on the Results tab

Week of April 27, 2026

Version history — View and restore previous survey versions from the Design page
Change disposition on the Call Details page and directly from the Results tab
Archive call functionality for cleaning up call records
Actions button on the Call Details page with quick actions
Question stem key added to questions for reporting
Instrument version filter is now multi-select on the Calls and Overview tabs
Contacts are now searchable by phone number on the Contacts tab
Fixed left/right navigation buttons on the Call Details page
Improved filter behavior on the Results page

Week of April 20, 2026

Transcription corrections — Add and manage per-question transcription corrections for improving speech-to-text accuracy
Phone number sanitization and dual search on phone number hash
Active filters bar on Audiences and Results pages with updated skeleton loading states
Version-based filtering on the Overview tab of the Results page
Export to DOCX — Export survey instruments as Word documents
Compliance check before scheduling outbound campaigns
Updated the contact details page

Week of April 13, 2026

Vercel OIDC integration for secure deployments
API call fixes and cleanup of old call paths

Week of April 6, 2026

Comprehensive test suite — Added 194+ unit tests, interactive E2E tests (projects, audiences, results, design editor, publish, phone settings), and Stagehand AI-driven E2E tests
92%+ code coverage across the application
CI/CD pipeline with automated test runs on every push and pull request
Coverage badge auto-updates on the repository README

Week of March 23, 2026

Read-only permission enforcement on campaign settings — Incoming calls toggle and Create Schedule button are disabled for read-only users
Click-to-copy on variable reference codes ({{variable_name}}) in the Variables tab
Fixed the HUDI disposition bar not appearing on the Results Overview tab

Week of March 16, 2026

Billing page connected to real data — Overview now shows actual call attempts, minutes, and charges for the current month
Manage Payments button on the Invoices tab opens the Stripe billing portal
Audience creation improvements — Pagination in CSV upload and selected-contacts previews, support for respondent metadata fields
Renamed “Hung Up During Intro” disposition label to “HUDI” throughout the UI
Job ID column with copy-to-clipboard in the scheduled call jobs table
Variable name format updated to FIRST_NAME/LAST_NAME with template syntax hints

Week of March 9, 2026

Survey designer restructured — Editor, Variables, FAQs, and Settings split into dedicated tab components for a cleaner editing experience
Navigation tour — New step-by-step onboarding walkthrough guiding users through the application interface
Manage Phone Numbers page — Search, filter (all/in-use/available/unavailable/held), and release phone numbers
Updated Miravoice logos and removed unused icon assets

Week of March 2, 2026

Voicemail message field — Customize the message left when reaching a respondent’s voicemail
Calls Export — Export data from the Calls tab (separate from Responses export)
Improved drag-and-drop in the survey outline sidebar with better positioning within sections
Default “Allow Don’t Know” and “Allow Refused” now enabled by default on numerical questions
Listening Pause Length setting added to numerical questions
Improved WebRTC test call connection speed with a 1-second ICE gathering timeout
Updated Miravoice branding assets across the app
Fixed a cross-user project access bug by clearing user-specific localStorage on login

Week of February 24, 2026

User Management page — Full admin panel for managing organization users: invite users, assign roles, lock/unlock accounts, force logout sessions, resend activation emails, delete users, with search and filter
Navigation tour — Guided walkthrough of the left sidebar (workspace switcher, projects, audiences, phone settings, results, publish, help, user management)
Publish page tour — Step-by-step walkthrough for the campaign deployment workflow
Billing Plans tab — Pricing tier comparison (Pay-as-you-go, Starter, Pro, Enterprise) with upgrade/downgrade confirmation and Stripe billing portal integration
Projects page redesign — Refactored into modular components (folder browser, project items, breadcrumbs, search, toolbar) for improved performance
Numerical question validation controls — Integer-only toggle, “Allow Don’t Know” toggle, and “Allow Refused” toggle
Made billing page internal (not accessible from the URL directly)

Week of February 17, 2026

Billing page — New section with Overview (call usage metrics), Invoices (list with details/download), and Payment Methods tabs
Help & Documentation page — Central hub with links to documentation, support email, and interactive tutorials
Persistent top bar component for consistent page headers across the application
Version history improvements and permission-level UI adjustments

Week of February 10, 2026

Campaign inbound status toggle — Enable or disable inbound calling on a per-campaign basis from the Publish page
Tour completion persistence — Onboarding tour completion state saved to user metadata so it doesn’t re-show for users who completed it
Publish page redesign — New unified campaigns view replacing the previous layout, with improved scheduled call jobs and incoming campaign configuration

Week of February 3, 2026

Answer Library — Quickly populate answer choices from pre-built templates (Yes/No, True/False, 5-Point Agreement Scale, Quality Scale, Frequency, Satisfaction, Opinion, Likelihood, Numerical Rating Scale, and more)
Onboarding tour for the survey designer — Multi-step guided walkthrough covering tabs, question cards, question types, answer choices, interpretation settings, right sidebar, and test/save/publish flow
New unified Publish page with campaigns tab combining inbound config and scheduled outbound call jobs per campaign
Search and filter added to Audiences, Contacts, and Results tabs
Sample survey updated with refreshed content and fixed variable conversion
Answer IDs now enforced as unique across the survey

Week of January 26, 2026

Contact details modal — Full contact info view with expandable details and audience membership sections
Phone number management page — Stats cards (active campaigns, numbers in use, available), searchable/filterable table with status tabs (All/In-Use/Available/Unavailable), and pagination
Validation status indicator in the top bar showing “Fix validation issues” in amber when errors exist
Validation tooltip on Test button — Hovering the disabled Test button shows which issues need to be resolved
Custom question type icons — Visual SVG previews for each question type in the selector popover
Matrix row drag-and-drop fix — Drag handle is now on the grip icon only, preventing accidental drags during editing
Interpretation tooltips — Context-sensitive explanations for Loose vs. Strict interpretation that vary by question type

Week of January 19, 2026

Question type selector dropdown with descriptions for each type (Single Choice, Rating Scale, Open-Ended, Numerical, Section)
Matrix question rows editor — Add, delete, reorder matrix rows with drag-and-drop, inline row ID editing, per-row interpretation settings, and Enter key to add the next row
Default first question template — New projects start with an intro/consent question (Yes/No with terminate-on-No)
Improved FAQs tab layout with inline ID and Question labels
Language code normalization in settings (e.g., “en” displays as “English”)
Folder drag-and-drop reordering on the Projects page
Fixed answer IDs for matrix-type questions

Week of January 12, 2026

Audiences management system — New Audiences tab with create, edit, and delete audiences, plus a Contacts tab with CSV upload, validation, single contact add, and contact details view
Outbound campaign scheduling — Campaign status dialog with completion/pending/no-answer stats, create-schedule form with audience selection, call windows, and max-per-window/max-per-contact controls
Centralized authentication guard component for consistent auth handling across the app
Fixed inbound deployed campaigns list not loading correctly

Week of January 5, 2026

Import from other software — New menu option for importing survey instruments from other platforms
Audiences and Outbound Campaigns features temporarily disabled for refinement

Week of December 22, 2025

Audiences page — New top-level section for managing audience lists with create, edit, and delete functionality, plus a Contacts tab for phone number management with CSV/Excel import
Outbound Campaigns — Deploy outbound campaigns with audience selection and schedule configuration, view campaign status, and manage scheduled call jobs
Global context provider — Centralized organization, project, and navigation state management across the application
Project and folder management APIs expanded (clone, delete, versioning)

Week of December 15, 2025

Create Project from navigation — New projects can be created directly from the left sidebar without navigating to the Projects page
Enter-key behavior in answer editor — Pressing Enter saves the current answer and creates a new one below it (Google Forms-style)
Drag-and-drop projects into folders on the Projects page with visual feedback
Variable highlight on creation — Newly added variables are highlighted in green with auto-scroll

Week of December 8, 2025

Results export — Export filtered results as CSV or Excel, with disposition and date-range filters
Cross-project copy/paste for FAQs and Variables — Use Ctrl/Cmd+C and Ctrl/Cmd+V to copy items between projects
Deep link sharing for call details — Copy Link button generates a shareable URL with project and call IDs
Error fallback pages — Graceful error handling with retry buttons and a custom 404 page
Improved FAQ editing UX: click-to-expand, blue highlight on new items, cursor positioning
Audio player extracted into a reusable component
Multiple authentication flow fixes

Week of December 1, 2025

Recording download — Download call recordings as WAV files via a server-side proxy (bypassing CORS)
Enhanced audio player — Rewind 15s, rewind 10s, and skip 30s buttons added
Results Overview refactored to use a summary API with color-coded disposition bar charts
Column-level filtering on the results table with search, select-all, and apply/clear
Skeleton loading states across all major pages (Design, Publish, Results, Projects)
Improved page loading experience with immediate navigation rendering and smooth fade-out spinner

Week of November 24, 2025

Results page — New top-level section with sortable, filterable call records table, dynamic structured-data columns, search, and CSV/Excel export
Call Details view — Split-pane layout with structured survey responses on one side and call transcript on the other, plus embedded audio player with playback controls
Disposition grouping — Raw API dispositions mapped to user-friendly groups (Completed, Partial, Failed, Voicemail, No Contact, Do Not Call, Requested Human)
New left navigation sidebar — Collapsible nav with tenant switcher, project selector, and user menu

Week of November 17, 2025

Results page with three tabs:
- Overview: Summary metrics (total calls, completed, average duration, total minutes) with clickable disposition and version breakdowns
- Calls: Sortable, paginated table of all call records with search, column visibility, multi-select, and CSV/Excel export
- Results: Structured data view of survey responses per call
Call detail view with transcript text, audio playback, structured responses, and metadata
Date range picker with preset ranges and custom selection
Filters: Multi-select disposition filtering with localStorage persistence

Week of November 10, 2025

Release phone number action in the deployed campaigns list for freeing up phone numbers from stopped campaigns
Alphabetized voice list — Voice options sorted alphabetically within gender groups
Permission-aware Settings tab — Settings now respect role-based access for read-only vs. editable state
Improved voice settings persistence when importing or loading projects
Fixed toast message text on the Publish page
Fixed margin/spacing issues on the Publish page tabs

Week of November 3, 2025

Survey designer modularization — Split into focused sub-components for better maintainability
Publish page split into Inbound/Outbound tabs — Inbound campaign management is fully functional; Outbound shows a coming-soon placeholder
12+ new TTS voices added (Ana, Joy, Selena, Marina, Blossom, Alpine, Antoine, Bayou, Brook, Creek, Fjord, Flower) with audio preview and personality descriptions
Survey version tracking — Fetch and display version history from the API for publishing specific versions
Voice selection now syncs with the backend schema
Fixed FAQ deletion navigation bug

Week of October 27, 2025

In-browser voice testing — WebRTC-based test calls with microphone/speaker mute, elapsed time, and connection status
Campaign deployment end-to-end — Deploy surveys as campaigns, select phone numbers from the CATI API, stop and republish campaigns
Configurable top bar — Reusable across pages with customizable menus, buttons, and title editing
Fixed folders not appearing in the move-to-folder modal

Week of October 20, 2025

Publish page — New section for deploying surveys as inbound campaigns, selecting phone numbers, and managing active deployments
Active Campaigns page showing all deployed surveys across the organization
Phone Settings page for managing Twilio phone numbers
Contacts management — Add, edit, delete contacts, CSV import, and bulk SMS invite
SMS Invitation modal for composing and scheduling survey invitations
Role-based access control with Admin, OrgAdmin, OrgUser, and OrgRead roles
Left navigation expanded with Active Campaigns and Phone Settings items

Week of October 6, 2025

Backend separated from frontend — Dedicated Express.js backend extracted for server-side logic
Folder selection modal for moving projects with breadcrumb navigation
Debounced search with keyboard navigation on the Projects page
Duplicate identifier validation across the entire tenant
Read-only mode improvements in the survey editor (hidden drag handles, disabled controls)

Week of September 22, 2025

Folder rename — Rename folders in the Projects page with validation
Folder move — Move folders to different locations within the project hierarchy

Week of September 15, 2025

Voice test feature — Floating test controls that connect to the live deployment server for in-app survey testing via WebSocket
Projects page expansion — Folder creation, multi-select (Ctrl/Cmd+click), delete confirmations, clone folder, per-item delete with loading states, and sort toggle
Project details modal showing project name, identifier, description, and storage path
Search within projects for both folders and files

Week of September 8, 2025

Open project from sidebar — Left sidebar now lists recent projects with click-to-load
Folder browser — Hierarchical tree view with expand/collapse and file selection
Drag-and-drop reorder in the right sidebar project structure with cross-section support
Dedicated Design page route for the survey editor

Week of September 1, 2025

Cloud storage integration — Save, load, and list surveys in Google Cloud Storage
Floating test controls — Persistent bottom-bar UI for voice testing while editing, with WebSocket connection and real-time microphone streaming
Projects page — Full project management with grid/list view, search, sort, actions (open, download, share, delete), and status badges

Week of August 25, 2025

Authentication — Frontegg SSO/enterprise authentication integration with middleware routing
Test Modal — Live-test surveys via WebSocket with microphone recording, audio playback, mute/volume controls, call timer, and connection status
Cloud storage — Save and load surveys to Google Cloud Storage
Voice settings — Named voice options (Astra, Bayou, Brenda, Brittany, Isa, Pablo, Mari) with gender, country, and language metadata

Week of August 18, 2025

Survey editor improvements — Inline editing resets, answer ID and order field validation, metadata section with auto-generated identifiers
Desktop-style menu bar — File, Edit, View, Help dropdowns replacing the simpler button layout
Edit menu actions — Select All, Deselect All, Expand All, Collapse All across all tabs
Voice preview — Play voice samples directly in the Settings tab
Answer ID visibility toggle and combobox UI for question type selection

Week of August 11, 2025

Initial launch of the Miravoice Survey Builder — Survey editor with question types (single-choice, rating scale, open-ended, numerical, sections), answer option editing, and drag-and-drop reordering
Left navigation sidebar with project switcher and collapsible sections
FAQs tab for managing frequently asked questions
Variables tab for managing survey variables
Settings tab with language and voice configuration
Right sidebar for question-level property editing
Top bar with survey title editing, import/export (JSON, text), save status, and version history

Survey Designer Guide